Academic and English All Year Courses

Cancellations / Visa Refusals

If an English Language course is cancelled 30 days or more before the course begins then any fees paid will be refunded in full less any out of pocket expenses. Where a cancellation is made less than 30 days before the course starts, no refund can be made. Refunds for the cancellation of Academic courses are entirely at Abbey College’s discretion. Details on our Terms and Conditions can be found on the offer letter; it is a condition of acceptance that these terms and conditions are read, understood and accepted.
Note that no refund is made on the Application/Registration Fee, which is applicable for all students prior to the acceptance of an offer of a place, regardless of whether it has actually been paid by that stage.

Withdrawals

Academic Courses – Once the course has started, notice of withdrawals before the end of the course must be given in writing on or before the first day of what is to be the final term of study, effective from the day it is received by Abbey College. Failure to give the required notice would mean that the student would be liable for one term’s full fees in lieu of notice. Any balance remaining in the expense account will automatically be transferred to the fees account as part payment. Students awarded any level of scholarship reduction will be liable for the full amount of reduction awarded up to the point of withdrawal.

English Language Courses - Once the course has started, fees are non-returnable.

Suspension or Exclusion

Students are admitted to Abbey College on the understanding that they, at all times, obey the Rules and Regulations governing student attendance and behaviour. Detention and weekend ‘gatings’ can be given, but in cases where a student repeatedly refuses to obey these rules, the Principal reserves the right to remove a student from classes, suspend or exclude the student from Abbey College. In such cases, no refund of fees or expense accounts will be made and the student will be charged for any expenses incurred by Abbey College, including for the administration of a suspension or expulsion and host family costs if suspended.

Other Terms and Conditions

1. Abbey College reserves the right at their absolute discretion to reject any application for enrolment at any stage of the application or booking process and shall be under no obligation whatsoever to give reasons for its decision. An applicant whose application/enrolment is rejected shall be entitled to a refund of fees paid less any actual costs incurred by Abbey College. 2. Abbey College reserves the right to withhold the provision to the student of lessons, accommodation, meals, airport transfers and any other services contracted in cases where the appropriate total fees due have not been received in full. 3. If a student fails to complete a course, for any reason, no refund of fees, activities/excursions paid for in advance or reduction in fees payable shall be made, unless the required period of notice has been given. 4. Students who terminate their contract prematurely will not have the benefit of any discounts available to students paying for longer courses and will be charged in accordance with the standard rate payable for the actual period of their stay (e.g. Academic courses at the termly rate). 5. A student who fails to attend any part of his/her course due to illness or any other reason whatsoever, whether within or outside the student’s control, shall not be entitled to a refund of any fees paid (nor to attend any classes in place of those missed), excepting only those students who have left the College having given the required notice of withdrawal. 6. All students shall be bound to comply with any rules and regulations which may be issued by the College from time to time. 7. Abbey College reserves the right at its absolute discretion to prevent a student from taking any examination at any time and for any reason including, but without limitation to, irregular attendance of classes (90% minimum per subject) and unsatisfactory coursework or other results. No refund will be given for examination fees already paid. Progression throughout the course is conditional upon attainment of expected performance targets. 8. Abbey College reserves the right to alter the fees, provisions, organisation and/or structure of any course at any time, whether during the course or before its commencement. In such circumstances, the College will endeavour to notify affected students but shall not have any liability if unable to so notify. 9. If a particular subject is under-subscribed Abbey College reserves the right to withdraw availability of that subject and provide a reasonable alternative or charge the student the one-to-one tuition fee of £50 per hour (or reduced rate when packages are available). 10. Abbey College has no residential responsibility for students living outside the College campus other than liaising with homestay. Abbey College provides this and other additional services such as transportation and the booking of hotels as an agent and is not liable for how these services are undertaken. 11. Abbey College shall not incur any liability of any kind or nature, whether in contract or in tort or otherwise howsoever, for any death, personal injury, loss, damage, liability or expenses suffered or incurred by the student (as to which the student expressly waives any right of recovery) or by any person arising directly or indirectly or in any manner howsoever out of the courses and other services (without limitation) provided by the College to the student or any other person, and the student agrees to indemnify and keep Abbey College indemnified during the continuance of the student’s course of study and thereafter against all actions, proceedings, costs, claims and expenses so arising. 12. No student shall be entitled to use the name Abbey College under any circumstances or at any time, whether as a trademark, company or trading name or otherwise. 13. Students and parents agree that a student’s image, details, written comments and achievements can be used for promotional purposes without specific written consent or notification. 14. The College reserves the right, if necessary, to test students for drugs or alcohol and to search their rooms without prior notice. 15. The College has a separate Cancellation Policy for Group bookings to that found above; a copy should be requested from Abbey College. 16. Irrespective of whether an enrolment is made by an individual or an agent, agency or other third party, the relevant and only Offer for contractual purposes (and any of its terms and conditions) in relation to enrolments shall be that made and contained in that party’s completed Application Form. 17. All terms and conditions outlined in this Guide are valid as of 13/11/2015 and supersede all previously published fees, terms and conditions. 18. In cases of dispute English Law shall apply.

Vacation Courses

Cancellations, Alterations and Withdrawals

If a course is cancelled 28 days or more before the course begins then any fees paid will be refunded in full less the Registration Fee and any out of pocket expenses. When a course is cancelled 27-15 days before the course begins there is a 50% cancellation charge. Where a cancellation is made less than 15 days before the course starts, no refund can be made. Once an enrolment has been confirmed course dates and other details can only be altered in advance, with the College’s approval, subject to availability. Once the course has started, fees are non-returnable. In cases where a visa has been refused all course fees except the Registration Fee and an additional £50, will be refunded subject to receiving proof of the refusal and the original Letter of Acceptance. No refund whatsoever will be made if a visa has already been issued for study at Abbey College. We recommend all students take out appropriate insurance to cover against loss of fees. Note that our policy on the cancellation of courses for groups is different to the above; please ask us for a copy.

Visa refusals

If a visa is rejected the college must be informed immediately and a copy of the refusal must be sent to the college. Failure to do this within 5 days of the refusal will result in the deposit being non-refundable. The college reserves the right to insist that in cases where a visa has been rejected that the case is taken to appeal or to administrative review, or to insist upon a fresh visa application where the college feels it appropriate, prior to any refund being given. If deception is listed as a refusal or if the previous immigration history was not presented or disclosed to the college or the UKVI, or if the UKVI suspects that documents are fraudulent, and this is included in the reasons given for rejection of an application, full fees are retained by the college. The onus is on the student to prove they are genuine through appeal or administrative review. Whether the administrative review is accepted or rejected, the result should be sent to the college within 5 days.

Suspension and Exclusion

Students are admitted to the College on the understanding that they obey the Rules and Regulations governing student behaviour. In cases where a student repeatedly refuses to obey these rules, the College reserves the right to remove a student from classes, suspend or exclude the student. In such cases, no refund of fees will be made and the student will be charged for any expenses incurred by the College. Where a student has vandalized or intentionally damaged college property, an invoice for repairs will be issued which must be paid by the student or parents within 48 hours or before the student leaves the College, whichever is the sooner.

Other Terms and Conditions

1. The College reserves the right at their absolute discretion to reject any application for enrolment at any stage of the application or booking process and shall be under no obligation whatsoever to give reasons for its decision. An applicant whose application/enrolment is rejected shall be entitled to a refund of fees paid less any actual costs incurred by the College. 2. The College reserves the right to withhold the provision to the student of lessons, accommodation, meals, airport transfers and any other services contracted in cases where the appropriate total fees due have not been received in full. 3. If a student fails to complete a course, for any reason, no refund of fees, activities/excursions paid for in advance or reduction in fees payable shall be made. 4. A student who fails to attend any part of his/her course due to illness or any other reason whatsoever, whether within or outside the student’s control, shall not be entitled to a refund of any fees paid (nor to attend any classes in place of those missed). 5. The College reserves the right to charge a fee to any student who uses facilities reserved for other students, such as books or bedding. 6. The College reserves the right to alter the fees, provisions, organisation and/or structure of any course at any time, whether during the course or before its commencement. In such circumstances, the College will endeavour to notify affected students but shall not have any liability if unable to so notify. 7. The College has no residential responsibility for students living outside the College campus other than liaising with host families. 8. The College reserves the right, if necessary, to test students for drugs or alcohol and to search their rooms without prior notice. 9. No student shall be entitled to use the name Abbey College under any circumstances or at any time, whether as a trademark, company or trading name or otherwise. 10. Students and parents agree that a student’s image, details, written comments and achievements can be used for promotional purposes without written consent or notification. 11. The college accepts no liability for any services booked by the college on behalf of students. This includes all transportation, host families, hotels and all other services outside of the college. The college will always endeavour to provide a secure environment for the services of security it offers, but is not responsible or liable for any items (including money, tickets and passport) that may be held on behalf of students in the event of theft, fire or any other such circumstance. In all cases, insurance is recommended. 12. Students agree to keep the college indemnified against all actions, proceedings, costs, claims and expenses arising from any losses of any kind. 13. Irrespective of whether an enrolment is made by an individual or an agent, agency or other third party, the relevant and only Offer for contractual purposes (and any of its terms and conditions) in relation to enrolments shall be that made and contained in that party’s completed Application Form. 14. No parental permission will be accepted in any circumstance to allow a child to do something contrary to the College rules as published in the student handbook. 15. Meals will only be provided to students arriving on the travel day if their flight lands before 17:00. On the date of departure only breakfast will be provided during normal canteen hours. 16. All fees, terms and conditions outlined here are valid as of 01/03/2015 and supersede all previously published fees, terms and conditions. 17. In cases of dispute English Law shall apply.